Customer Support

Join Our Crafting Community! 

Share your handmade creations and stories with us—we’ll feature them on our blog and send you a special thank-you gift as a token of appreciation.

Join our community of makers, buyers and admirers to exchange unique handmade goods, share stories behind your craft, and support one another in a collective journey of artistic expression. 

Let’s craft connections and create a cosmos of creativity, together!

Return and Refund

We’ve Got You Covered: Each handcrafted piece has its own unique charm (slight variations make your item truly one-of-a-kind!), but if it’s not perfect for you, we offer a 30-day return policy. The same goes for our crafting tools—if they don’t meet your expectations, we’re happy to refund them within 30 days, too.

To process your return, please ensure the item is in its original packaging with all tags attached. We’ll process your refund as soon as we receive your return. For more details of our Return and Refund policy, please click here. 

Questions? We’re always here to help—just reach out!